Shipping policy
International Shipping Policy (Europe)
Effective Date: 01-02-2023
Welcome to Farmindale Sports Group B.V.! We are delighted to offer our products to customers throughout Europe. To ensure a smooth and reliable shopping experience, please take a moment to review our International Shipping Policy.
Shipping Locations:
We currently ship to the following European countries:
- Austria
- Belgium
- Denmark
- Estonia
- Finland
- France
- Germany
- Greece
- Ireland
- Italy
- Latvia
- Lithuania
- Luxembourg
- Netherlands
- Norway
- Poland
- Portugal
- Spain
- Sweden
- Switzerland
- United Kingdom
Shipping Costs:
Shipping costs are calculated based on the destination, weight, and dimensions of your order. You can view the shipping costs during the checkout process before confirming your purchase. We offer several shipping options to provide flexibility for our customers.
Shipping Timeframes:
The estimated delivery time for your order may vary depending on your location and the shipping method you choose. Generally, we strive to process and ship orders within 3 business days after payment confirmation. Shipping timeframes typically range from 3 – 10 business days. Please note that customs processing and any unforeseen delays may affect delivery times.
Customs and Duties:
Please be aware that orders shipped to European countries may be subject to customs duties, taxes, and other import fees levied by your country's authorities. These charges are not included in our product or shipping prices and are the responsibility of the customer. We recommend contacting your local customs office to inquire about potential duties and fees before placing your order.
Order Tracking:
You will receive a tracking number via email once your order has been shipped. This tracking number will allow you to monitor the progress of your delivery.
Returns and Refunds:
For information on returns and refunds, please refer to our Return Policy.
Lost or Damaged Shipments:
In the rare event that your order is lost or arrives damaged, please contact our customer support team at info@farmindale.com within 5 days of the expected delivery date. We will work with you to resolve the issue promptly.
Contact Information:
If you have any questions or require assistance with your order, please don't hesitate to contact our customer support team at info@farmindale.com. We are here to help you!
Policy Changes:
Farmindale Sports Group B.V. reserves the right to update or modify this International Shipping Policy at any time. Any changes will be reflected on this page, so please review it periodically for updates.
Thank you for shopping with Farmindale Sports Group B.V.! We appreciate your business and strive to provide a hassle-free and enjoyable shopping experience for all our European customers.