Privacy statement
Privacy Statement for farmindale.com as part of the Farmindale Sports Group B.V.
This Privacy Statement ("Statement") outlines how Farmindale Sports Group B.V. ("we," "us," or "our") collects, uses, and protects your personal information when you visit and make purchases on our Shopify webshop. We are committed to ensuring the privacy and security of your personal data.
1. Information We Collect
We may collect the following types of personal information when you visit our webshop:
Contact Information: This includes your name, email address, phone number, and shipping address, which is necessary for processing your orders and providing customer support.
Payment Information: We collect payment details when you make a purchase, such as credit card information, billing address, and payment method.
Order History: Information about your past orders, including items purchased, order dates, and order amounts.
Account Information: If you create an account on our webshop, we may collect login credentials, password, and account preferences.
Website Usage: We gather data on how you interact with our website, including your IP address, browser type, device information, and cookies. This helps us improve our website and provide a better user experience.
2. How We Use Your Information
We use your personal information for the following purposes:
- Processing Orders: To fulfill your orders, including processing payments, shipping, and providing order updates.
- Customer Support: To address your inquiries, requests, and provide assistance.
- Account Management: If you create an account, we use your information for account management, including order history, preferences, and login credentials.
- Marketing and Communication: With your consent, we may send you promotional offers, newsletters, and other marketing communications.
- Website Improvement: To enhance our website's performance, usability, and content based on user behavior and preferences.
- Legal Compliance: To meet our legal obligations and respond to lawful requests.
3. Data Sharing
We may share your information with third parties in the following situations:
- Service Providers: We may share your data with trusted service providers, such as payment processors and shipping companies, to fulfill orders and provide essential services.
- Legal Compliance: We may share your information as required to comply with legal obligations, resolve disputes, and enforce our terms and policies.
- Consent: If you provide consent, we may share your information with marketing partners and third-party apps integrated into our website.
4. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal data we hold about you.
- Rectification: You can request corrections to inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal data, subject to legal limitations.
- Objection: You can object to the processing of your data for marketing purposes.
- Data Portability: You can request a copy of your data in a structured, machine-readable format.
5. GDPR Compliance
We are committed to complying with the General Data Protection Regulation (GDPR). As part of our GDPR compliance:
- Legal Basis: We process your personal data based on legitimate interests, contract performance, or your explicit consent, as required under GDPR.
- Data Protection Officer: We have appointed a Data Protection Officer who ensures GDPR compliance within our organization.
- International Data Transfers: If we transfer your data outside the European Economic Area, we ensure it is adequately protected.
- Data Retention: We retain your data only for as long as necessary to fulfill the purposes outlined in this Statement, and we have established data retention policies in line with GDPR requirements.
6. Data Security
We implement reasonable security measures to protect your data from unauthorized access, disclosure, alteration, and destruction.
7. Contact Us
If you have questions, concerns, or requests related to your personal data or this Statement, please contact us at info@farmindale.com.